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What is the difference between Independent Cleaners, other cleaning companies and Paragon Cleaning? 

Cleaning in the Bathroom

Independent Cleaners

Whether they have been cleaning homes for one year or thirty years, independent cleaners often offer lower prices. This can be the most attractive option if price is the only factor in your hiring decision. We encourage everyone to weigh the all the pros and cons before making a decision to book with any independent cleaner or cleaning service based on price alone.

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Other Cleaning Companies

There are a lot of great options for cleaning companies in Hampton Roads. Corporate companies tend to have more office staff, and the ability to quickly navigate daily operations  Unfortunately the reviews for their services can be "hit or miss" and the quality of the cleaning you receive is usually dependent on who they send to your home that week. 

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Paragon Cleaning

The foundation of our company is our "Secret Recipe" for success. When you choose Paragon Cleaning, you are supporting a locally owned small business that started out as an Independent Cleaner and grew into the neighborhood company you know and trust. We are able to offer personable service with familiarity and consistency, while also adding security with our thoroughly vetted, trained and reliable team. 

What is most important to you?

RELIABILITY

Independent Cleaner

Most reputable solo cleaners are very reliable. However, if they are sick, having car issues, or are on vacation, your cleaning will have to wait. If an independent cleaner moves or changes their service area, you may find yourself searching for a new cleaner.

Corporate Cleaning Companies

Large chain companies most likely have the staff and company vehicles to adjust your scheduled cleaning and send a different cleaner to your home.

Paragon Cleaning

Our team is incentivized for their attendance and motivated to come to work each day. If your assigned cleaning technician is unavailable, we are most likely able to send another teammate to ensure your home or office is serviced on your scheduled cleaning day.

TRUSTWORTHINESS

Independent Cleaner

Knowing who is in your home invites both peace of mind and a sense of comfortability. To make this decision wisely, we suggest you interview your options, ask for referrals, run background checks, and establish a trial run.

Corporate Cleaning Companies

Most large chain companies are known for paying their staff below a livable wage. This invites high employee turn over and many different cleaners into your home. It is common for these companies to have a 3-6 month turn over in staff. 

Paragon Cleaning

We assign each client to one cleaning technician so our clients are able to build a relationship with their cleaner and know who is in their home or office. Initial cleanings and larger homes may require a team of cleaners, but we are dedicated to keeping you with a familiar face to the best of our ability.  

We also embrace a work culture that evokes unity and community. With our diligent hiring processes, thorough screening, and background checks, we are able to ensure we only bring the best candidates to our team to service our clients. Not only do we have the best teammates, but we encourage and build together. We believe a successful company starts from within. Our cleaning technicians are trained for success, paid livable wages, offered bonuses, incentivized with character growth perks, and are offered credit building education. Having a positive staff that is fully supported personally and professionally has proven to add value to our services.

MORALS, ETHICS & LIABILITIES

Independent Cleaner

Independent cleaners should, at minimum, have liability insurance, but most do not. Many also do not have Workmans Comp insurance. This means if something is damaged or your cleaner is injured on your property, you are liable. If your cleaner does not file their taxes properly, the IRS could determine that they are your employee. This means you will have to fulfill the legal obligations of an employer. 

Corporate Cleaning Companies

Large chain companies have you covered with all of the legal hassle, insurance, and security you may need to protect you and your home. 

Paragon Cleaning

Paragon Cleaning has you covered with Liability, Workmans Comp, and Bonding insurance. We also have very specific training to teach our team how to properly care for your home.  We do not penalize our team if an accident happens. We encourage honesty and transparency from our team. You can rest assured that if at fault for an accident in your home or office, Paragon's team will do the right thing. Our open communication and grace with our team allows us to offer the security of peace of mind and ethical service. 

CONSISTENCY

Independent Cleaner

Your independent cleaner may only service a select few homes or areas, therefore they may become familiar with your preferences and know your home. They tend to have the ability to cater their service to any personalized or specific request you may have.

Corporate Cleaning Companies

Large chain companies have a lot to train in little time. With their staff constantly turning over, there tends to be a wide range in the quality that is delivered from home to home. Quality really varies on how the company trains, retains staff, and assures their clients are satisfied. 

Paragon Cleaning

With our assigned solo cleaner scheduling, you are partnered with the same cleaner for your visits. Since we started as a "One Cleaner" operation, we know how important that is to our clients. As a smaller company with low staff turn over, we are able to offer the familiar face that brings comfort on majority of our visits. We have structured, in-depth training to ensure efficiency and consistency with our cleanings. Our ever-evolving work orders for our clients' homes and offices have specific notes to describe your preferences to ensure each visit is completed with the same expertise. We also have the ability to offer routine quality assurance checks to identify any areas we may need to address with our staff.

COMMUNICATION

Independent Cleaner

Independent solo cleaners may not have the ability to answer or respond to your request in a timely manner. Between balancing their work and personal life, you may be at the mercy of when they are able to respond. There's no denying that when Paragon worked independently, a lot of our clients ended up frustrated with the poor communication and response times.

Corporate Cleaning Companies

Large chain companies tend to be very responsive and can answer any questions or comments you have when you call. Depending on the company you choose, you may be speaking with a receptionist or a call center. Either way, they are very flexible and generally able to communicate well.

Paragon Cleaning

One of our main goals as Paragon grows is to constantly improve communication. Communication is a HUGE priority for us! For both employees and clients, we have many systems in place to ensure our communication is timely and effective. We offer appointment reminders through text and email, as well as text notifications when we are on our way and when your cleaning is finished. Throughout the whole process our clients are informed. We also have a Client Portal that allows our clients to access all of their information and update their preferences at any time they choose (Available Feb 2023).  

SKILL

Independent Cleaner

Independent solo cleaners may have 1-30+ years of cleaning experience. Most truly enjoy cleaning. However, due to the fact most are self taught, they may lack the knowledge or training necessary for products, surfaces, and cleaning techniques. Often times independent cleaners are the ones sharing "Cleaning Hacks" online that may or may not be safe for your home or office.

Corporate Cleaning Companies

Large chain companies tend to use a limited number of products that are safe and universal to ensure your home does not get damaged. Depending one company you choose, they may have in-depth training videos for their team. Due to the liability of operating a larger scale company, they tend to have limitations on the services they offer. Most of these companies offer basic cleanings that do not include window glass or the ability to clean anything out of reach, or they may consider mopping to be an add-on service (not joking). We recommend asking specific questions to ensure you are signing up for the cleaning service that is right for you.

Paragon Cleaning

We follow the science behind cleaning and use safer (and more effective) chemicals and equipment. We pride ourselves on "surface knowledge" and only use the recommended products for each task. We firmly believe in continuing our education and staying up to date with the most effective ways to care for your home or office. With our extensive training and certifications, we are able to offer peace of mind that your home or office is being cleaned by professionals who are guided until we are confident that they are ready for solo cleaning.

PRICE

Independent Cleaner

Independent cleaners tend to have very little overhead and offer cleaning for lower rates. If price is your top priority, this may be the choice for you. We recommend evaluating the trade offs and asking the right questions when on your search for home cleaning or office cleaning. Here are the IRS guidelines for household employees. 

Corporate Cleaning Companies

Large chain companies employ a larger staff to manage the day-to-day operations, and usually offer company vehicles. It is common for them to have high overhead cost, low pay for staff, and high employee turnover. However, when it comes to the liability of risk at any level, any corporate cleaning company should have you covered.

Paragon Cleaning

Our prices, policies, and procedures are ethical and competitive in the market we serve. We are not your average company, so you will not receive average service. We are confident that our prices are fair for the services and commitment we offer. We also pride ourselves in offering our staff well above average pay and ongoing extensive training, so you can rest assured that only the best and most qualified cleaning technicians are on our team. Our prices are structured so that we can continue to operate legally and protect our clients from risk. With Paragon, you are supporting a local small business with an active owner who is committed to providing excellence to our clients and our staff. We are more than just a cleaning company, we are a team that CARES!

Paragon Cleaning, LLC is a company that strives to make a positive impact in the lives of our clients and staff. Paragon is known as the local company that is more than just a cleaning company. We are actively involved in the community and believe in paying it forward.

  • We are a proud partner with Cleaning For A Reason, a non profit that provides free cleaning to cancer patients. Click Here to learn more about C4R.

  • We contribute to local organizations that we believe will make a positive impact in our community. 

  • We have a month long campaign in May in honor of Mental Health Awareness Month. This includes self-care packages for clients and matching donations raised for a nonprofit that specializes in bringing awareness, resources, and support to those at risk. Click Here to learn more about MHA.

  • We donate "Mental Health Awareness Cleanings" to individuals who have been nominated by loved ones and would be positively impacted by a clean home. This includes and is not limited to individuals that may be dealing with grief, depression, postpartum, loss and more. We have witnessed first hand how our compassionate and delicate care for the people in our community has provided peace and hope to those at a time when they needed a helping hand from a team that genuinely cares.

  • The ability to help those around us has given our team purpose, ambition, and a sense of community. 

WANT TO LEARN MORE ABOUT PARAGON?
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Why Paragon?: About
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